Need help? We have the answers.
Here is some of the answers to our most asked questions. You can reach out in the chat box with any additional questions.
2024 tax filing season set for January 29
Although the IRS will not officially begin accepting and processing tax returns until Jan. 29,
You do not need to wait until then
Be ready, Start Now
Submit your information
Make sure you’re in the first batch of Refunds
Most refunds are issued in less than 21 days; EITC refunds for many are available starting February 27
Too long of a wait?
Up to $7,000 in 24 hours
Just fill out the form
Answer Yes to the question
"Do you want to apply for Fast Cash Advance
Information is updated once a day, overnight.
What you need
Your Social Security or individual taxpayer ID number (ITIN)
Your filing status
The exact refund amount on your return
1. Contact Florida Marketplace
2. Ask for the info in Section 3 on form 1095-A
3. Write down the amount for each month they give.
Sign in with ID.me or create a new account If you don’t have an account with the IRS.
Important information about IP PINs
An IP PIN is valid for one calendar year.
A new IP PIN is generated each year for your account.
Logging back into your online account, will display your current IP PIN.
An IP PIN must be used when filing any federal tax returns during the year including prior year returns.
See FAQs about the identity protection personal identification number (IP PIN)
I lost my IP PIN or I didn't receive a new one in the mail. How do I get another one?
If we issued you an IP PIN and you lost it or you didn't receive a new one in the mail, you'll need to obtain your IP PIN before you can e-file your return.
You may use your Online Account to retrieve your current IP PIN. If you don’t already have an account on IRS.gov, you will be asked to validate your identity so that you can access your online account.
If you're unable to retrieve your IP PIN online:
You may call us at 800-908-4490 for specialized assistance, Monday - Friday, 7 a.m. - 7 p.m. your local time (Alaska and Hawaii follow Pacific time), to have your IP PIN reissued to you. An assistor will verify your identity and mail your IP PIN to your address of record within 21 days.
A minor dependent IP PIN cannot be retrieved online. To retrieve a minor dependent IP PIN call 800-908-4490.
Click on Get an IPPIN then, sign in with id.me. Follow the instructions or call (800)830-5084
I couldn’t reset my password
Select Submit a ticket without signing in.
From the "Select your issue" drop-down menu, select the issue you’re having. If prompted, select additional drop-downs to tell us more about your issue.
Select Submit.
Extra recourses can be found here